Frequently asked questions to help you buy a voucher, a gift box or an item - Hôtel Le Walt
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. The lucky recipient can then book their dates at our establishment, Hôtel Le Walt.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. In-store purchase is not available at our establishment, Hôtel Le Walt.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift box delivered directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at Hôtel Le Walt.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
When you make your online purchase, you can choose to have your gift box sent by email, by mail, or pick it up directly at the location. The box is sent immediately in digital format after your order, and the lucky recipient can book their dates at the Hôtel Le Walt establishment.
Can I buy multiple gift boxes online for different people?
You can absolutely purchase multiple gift boxes online for different people. Each box will be customized according to your wishes and sent directly to the lucky recipient, who can then book their stay dates at Hôtel Le Walt.
How do I create a group fund and invite people?
To create a group gift and offer a stay at Hôtel Le Walt, select the dedicated option during your online purchase. You can then invite participants via email or link sharing, and customize your gift box to your liking. The lucky recipient can book their dates directly with the Hôtel Le Walt establishment.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered at Hôtel Le Walt. You can select the amount that fits your budget from the available options, ranging from €300 to €440.
How can I log in to my account?
To access your account on our website, enter your email address and password on the login page. If you have forgotten your password, use the reset option to create a new one. Enjoy your experience with Hôtel Le Walt.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button. You can then start over selecting gift boxes for a stay at Hôtel Le Walt.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones so they can enjoy a stay at Hôtel Le Walt.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item you wish to remove. You can also empty your entire cart using the dedicated option at our establishment, Hôtel Le Walt.
How do I purchase or give a gift box?
To offer a gift box from Hôtel Le Walt, select your gift box from our offers, add it to your cart, and personalize it with a message before finalizing your order. You will immediately receive a digital gift box to offer, valid for a reservation at our Hôtel Le Walt establishment.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our Hôtel Le Walt gift boxes allow the recipient to choose from our different experiences. They can thus opt for the stay they like the most, just steps away from the Eiffel Tower, in our Hôtel Le Walt establishment.
Can I modify or cancel my order?
The modification or cancellation of your gift box order depends on the conditions specified at the time of purchase. The gift boxes from Hôtel Le Walt offer flexibility to book dates according to availability, thus allowing a personalized experience tailored to your preferences.
Is the gift box customer service reachable by email?
You can write to us at the email address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment Hôtel Le Walt.
Is the gift box customer service reachable by phone?
The customer service of Hôtel Le Walt is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also find answers to your questions on our website or in the general terms and conditions.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on our website. Use the credentials received at the time of purchase to access this information. Hôtel Le Walt.
Is there an online chat available for questions about gift boxes?
You can ask your questions about the gift boxes via our online chat available on the Hôtel Le Walt website.
Is there a dedicated customer service for gift boxes?
Hôtel Le Walt provides you with a dedicated customer service to answer all your questions about your gift box. You will find useful information and answers to your queries directly on our website.
Is there a dedicated FAQ for gift boxes?
This FAQ guide will help you use your gift box at our establishment, Hôtel Le Walt. You will find information about booking, validity, and included services to fully enjoy your stay in Paris.
Is spa access included in my gift box?
The Hôtel Le Walt gift boxes include various services such as hotel nights, breakfasts, and romantic activities, but spa access is not mentioned among the proposed options.
Does the recipient of a gift box have access to the same services as other customers?
Yes, the recipient of a gift box has the same services as other guests at our establishment, Hôtel Le Walt, subject to the reservation conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box or in the accompanying booklet. You will find all the necessary information to fully enjoy your stay at Hôtel Le Walt.
Is parking included in my gift box?
Parking is not included in the Hôtel Le Walt gift boxes. Check the conditions of your box to confirm this information.
Is breakfast included in my gift box?
Breakfast is included in some Hôtel Le Walt gift boxes, notably the Parisian Getaway for two. Check the details of your gift box to confirm the included services.
Is special attention given to the recipient of a gift box?
Yes, special attention is planned for you. The gift boxes include romantic services such as rose petals and champagne in your room, as well as a Seine River cruise to discover Paris, all within walking distance of the Eiffel Tower at our establishment, Hôtel Le Walt.
Is a welcome drink included in my gift box?
The Hôtel Le Walt gift boxes include a welcome drink to enhance your stay. Take advantage of this gesture to relax as soon as you arrive at our Hôtel Le Walt establishment.
Should we bring towels to the Spa?
Towels are provided by the establishment during your stay at Hôtel Le Walt.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. The boxes are available online and can be sent immediately in digital format. Enjoy the unique experience of Hôtel Le Walt.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly in digital or paper format. The gift boxes are sent immediately after purchase, and the recipients can book their dates at Hôtel Le Walt.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for bulk purchases. A customized quote is established based on the volume ordered at our establishment, Hôtel Le Walt.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for corporate committees, with preferential rates and customization options for unforgettable stays just steps away from the Eiffel Tower, at our establishment Hôtel Le Walt.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The update is made directly in our system, according to the conditions of the establishment Hôtel Le Walt.
How can I leave a review for my gift box?
You can share your feedback about your stay by logging into your customer account. Your reviews are valuable to our establishment, Hôtel Le Walt.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website or directly at the Hôtel Le Walt establishment.
Is there a dress code for the gift box?
The dress code at Hôtel Le Walt is elegant and artistic, in line with the refined atmosphere of the establishment. You can dress chic and casual to fully enjoy your stay.
From what age can I get a treatment?
The minimum age to receive a treatment varies depending on the services offered at our establishment, Hôtel Le Walt.
Is it absolutely necessary to make a reservation?
Reservation is essential to enjoy your gift box. The beneficiary can book their dates at the Hôtel Le Walt establishment.
How can one access the hotel from the airport?
To access the hotel from the airport, you can use public transportation like the RER or metro, or opt for a taxi or rental car. Hôtel Le Walt is ideally located in the 7th arrondissement, just a few steps from the Eiffel Tower, making it an easily accessible location.
Is the establishment accessible to people with reduced mobility?
The accessibility of Hôtel Le Walt for people with reduced mobility is ensured by adapted facilities, allowing you to fully enjoy your stay in this establishment located just a stone's throw away from the Eiffel Tower.
Are pets allowed in the establishment?
Hôtel Le Walt accepts pets, subject to the establishment's conditions.
Where can I find the menus?
The menus are available on the detailed sheet of each box or directly on the partner establishment's website. You can consult them to discover the options offered by Hôtel Le Walt.
What are the hours of operation?
The opening hours of Hôtel Le Walt are available on its official website. You will find all the necessary information to plan your stay just steps away from the Eiffel Tower.
Is there parking available near the establishment?
Hôtel Le Walt is ideally located in the 7th arrondissement of Paris, near the Eiffel Tower and the Champ de Mars. For information regarding nearby parking, you can consult the conditions of Hôtel Le Walt.
What are the delivery methods for gift boxes/vouchers?
The Hôtel Le Walt gift boxes are sent immediately by email in digital format. The recipient can then book their dates directly with the establishment.
Is postal delivery offered?
We offer the postal delivery of our gift boxes. Your gift box is sent immediately in digital format, and the lucky recipient can book their dates at the Hôtel Le Walt establishment.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for stays at Hôtel Le Walt. For additional items, you can check the conditions directly on our website.
Is the gift box available in physical format?
The Hôtel Le Walt gift box is available in physical format. You can also choose to send it in digital format for immediate delivery.
Is the box presented in a neat packaging?
The Hôtel Le Walt gift box is presented in an elegant and careful packaging, reflecting the refinement of our establishment.
Is the gift box available in a digital format (e-gift box)?
Yes, the Hôtel Le Walt gift boxes are available in a digital version. You can choose email delivery for immediate dispatch.
Can the gift box be sent directly to the recipient?
You can have the gift box delivered directly to the recipient when placing your order. The box is sent in digital format, allowing the recipient to book their dates at Hôtel Le Walt.
Do you deliver gift boxes internationally?
The Hôtel Le Walt gift boxes are delivered internationally. Shipping costs and delivery times vary depending on the destination, with immediate digital dispatch for flexible booking at Hôtel Le Walt.
What are the delivery times for gift boxes by mail?
The Hôtel Le Walt gift boxes are sent immediately in digital format after purchase, allowing the recipient to book their stay dates without delay.
Is it possible to schedule a delivery date?
You can choose the sending date of your gift box during your order. The gift box is sent immediately in digital format, and the lucky recipient can book their dates at the Hôtel Le Walt establishment.
Is express delivery available?
The delivery of your gift box is immediate in digital format. The lucky recipient can then book their dates at the Hôtel Le Walt establishment.
How can I track my order?
To track your Hôtel Le Walt gift box order, log in to your account on our website. There, you will find all the necessary information regarding your purchase at Hôtel Le Walt.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The digital format is sent immediately, and the lucky recipient can then book their dates at Hôtel Le Walt.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is immediate for digital sending. The recipient can then book their dates at Hôtel Le Walt.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation according to the conditions of the Hôtel Le Walt establishment.
Can my gift box be extended if not used?
The extension of your gift box depends on the establishment's conditions. At Hôtel Le Walt, you can enjoy an artistic and romantic experience just steps away from the Eiffel Tower.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of the establishment. You can enjoy a unique experience in our light-filled rooms inspired by painting, just steps away from the Eiffel Tower, at our Hôtel Le Walt.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment Hôtel Le Walt.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions specified at the time of purchase. You can enjoy your stay in our 4-star boutique hotel in Paris, ideally located just steps away from the Eiffel Tower, Hôtel Le Walt.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations with a gift box depends on the conditions specified at the time of booking. You can enjoy your stay at our establishment, Hôtel Le Walt.
Is it possible to reschedule without fees with a gift box?
Date changes are possible depending on availability and the conditions of your gift box. The terms are specified during booking at the Hôtel Le Walt establishment.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift certificates. You can use them to book a stay or an experience at our establishment, Hôtel Le Walt.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Hôtel Le Walt offers special gift boxes for occasions like Valentine's Day or Christmas. You can discover our romantic and artistic offers, such as the romantic weekend with rose petals and champagne, or the Parisian getaway for two, directly on our website. These unique experiences are to be lived in our establishment Hôtel Le Walt.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, including birthdays, weddings, or gatherings with friends. For example, our Romantic Weekend in Paris gift box includes a sunlit room, rose petals, and a Seine River cruise, perfect for a romantic getaway. Browse our selection to find the ideal offer to give at our establishment, Hôtel Le Walt.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The Hôtel Le Walt gift boxes are official and guaranteed without intermediaries or commission. You thus benefit from the best rate and secure payment directly with the establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the Hôtel Le Walt gift boxes correspond to those offered by the establishment, with various options such as romantic stays or artistic getaways. Each box is designed to offer a unique experience, whether with rose petals and champagne or cruises on the Seine, while enjoying the artistic atmosphere of the hotel.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Service exchanges are possible depending on availability and the establishment's conditions. The Hôtel Le Walt gift boxes offer an artistic and romantic experience in Paris, with light-filled rooms and customizable services.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at Hôtel Le Walt.
Is online payment secure?
The online payment for your gift box is entirely secure on our platform, with a protected transaction process to ensure the confidentiality of your banking data. You thus benefit from the best rate directly from the Hôtel Le Walt establishment.
Is payment via group or shared payment possible?
Payment via group or shared funds is not possible at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order at Hôtel Le Walt.
Are your gift boxes exclusive creations, specifically designed by your establishment?
The gift boxes from Hôtel Le Walt are specially designed to offer a unique experience just steps away from the Eiffel Tower, where art and refinement meet. Each box allows you to enjoy an overnight stay or a getaway at our establishment, combining comfort and cultural discovery. Enjoy privileged moments in an elegant and artistic setting, typical of Hôtel Le Walt.
Is it possible to pay in installments?
The option to pay in installments is not available for the purchase of gift boxes in our establishment, Hôtel Le Walt.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive an immediate digital delivery of your gift box, and the lucky recipient can book their dates at Hôtel Le Walt.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at Hôtel Le Walt.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments made for the Hôtel Le Walt gift boxes are secured by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
Yes, you can view your order history in your customer account. There, you will find all the information related to your purchases of gift boxes for Hôtel Le Walt.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
Payment for your gift box can be made by credit card, PayPal, Apple Pay, or Google Pay. This way, you benefit from a secure and direct payment to the Hôtel Le Walt establishment.
Can I receive an invoice after my purchase?
An invoice will be sent to you by email after your purchase. You can also find it in your customer account. At Hôtel Le Walt, we guarantee a secure and direct payment to the establishment.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and processed directly by our establishment, Hôtel Le Walt.
Can a promotional code be used?
You can use a promotional code for your gift box purchase. Check its validity and usage in the general terms and conditions of our establishment, Hôtel Le Walt.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure, and you benefit from the best rate by purchasing directly from our establishment, Hôtel Le Walt.
Do you accept vacation checks?
We accept vacation checks for the purchase of your gift boxes, according to the conditions of the Hôtel Le Walt establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message during your order, which will be included with the gift box. Take advantage of this attention to personalize your gift at Hôtel Le Walt.
Can we add options to your gift box offers?
The available options to customize your gift boxes vary depending on the offers. You can add extra nights or services like a Seine River cruise to enhance your experience at Hôtel Le Walt.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging for your gift boxes sent by mail. You can customize the packaging during your online order to provide an even more refined experience for your loved ones, with Hôtel Le Walt.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion like a birthday or a wedding. The box can be personalized to your liking for a unique experience at our establishment, Hôtel Le Walt.
How do I request a refund for a gift box purchased online?
The refund of an online purchased gift box is possible according to the terms of purchase. Details are specified at the time of purchase at our establishment, Hôtel Le Walt.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you subject to availability. The digital gift box is sent immediately after purchase, allowing the beneficiary to book their stay dates at Hôtel Le Walt.
Can partially used gift boxes be refunded?
Partially used gift boxes for a stay at Hôtel Le Walt are non-refundable. The lucky recipient can book their dates at the establishment and fully enjoy their Parisian getaway.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the establishment's conditions. Hôtel Le Walt gift boxes offer flexibility to customize your gift as you wish.
Does the right of withdrawal apply to the purchase of a gift box?
The Hôtel Le Walt gift box is non-refundable and non-exchangeable, as it is a service provision to which the right of withdrawal does not apply.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the terms of sale indicated at the time of purchase. At Hôtel Le Walt, the conditions specify that digital gift boxes can be cancelled under certain conditions.
What should I do if the received box is damaged or contains an error?
If your gift box is damaged or contains an error, please inform us promptly with a photo of the box. We will process your request according to the conditions of the Hôtel Le Walt establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of Hôtel Le Walt.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary cannot use their voucher before the expiration date, it will no longer be usable. To avoid any disappointment, please check the validity conditions at the time of purchase in our establishment, Hôtel Le Walt.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the purchase conditions at Hôtel Le Walt.
How can I redeem the cashback?
Your gift box is sent immediately in digital format. The beneficiary can then book their stay dates directly with the Hôtel Le Walt establishment.
What is the processing time for a refund after I make a request?
The refund processing times for a gift box purchased at Hôtel Le Walt depend on the purchase conditions. Once your request is made, the refund is usually processed within 14 days.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased for Hôtel Le Walt are generally neither exchangeable nor refundable. Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, in our establishment Hôtel Le Walt.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for gift boxes depending on the establishment's availability. Check the available dates during your booking for your stay at Hôtel Le Walt.
Is booking with a gift box subject to availability?
The reservation of your stay at Hôtel Le Walt with a gift box depends on the availability of our establishment. To fully enjoy your getaway near the Eiffel Tower, we recommend booking as soon as possible.
I've lost my password to log into my account, what can I do?
To regain access to your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password, so you can fully enjoy your experience at Hôtel Le Walt.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at Hôtel Le Walt, have its number ready. This number is required to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment. The Hôtel Le Walt gift boxes include options for romantic stays or Parisian getaways, just steps away from the Eiffel Tower. Check the available dates to fully enjoy your experience at the Hôtel Le Walt.
Can I use my gift box on holidays?
The use of your gift box at Hôtel Le Walt may be possible on holidays, subject to the availability of the establishment. To fully enjoy your stay, it is advisable to book in advance.
Can I freely choose my dates with a gift box?
With a gift box, you can choose your stay dates according to the establishment's availability. The gift box allows you to freely book your dates at Hôtel Le Walt.
Can I book online with my gift voucher?
Booking with a gift box is done directly with the Hôtel Le Walt establishment, which offers light-filled rooms and a unique artistic atmosphere just steps away from the Eiffel Tower.
Can I make a reservation by phone with my gift box?
You can make a reservation by phone with your gift box according to the establishment's availability. Hôtel Le Walt welcomes you a stone's throw from the Eiffel Tower for an artistic and romantic experience.
Can I make a reservation by email with my gift box?
Booking by email with your gift box is possible according to the conditions specified at the time of purchase. You can book your dates directly with the Hôtel Le Walt establishment.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can modify your gift box to a box of equal or lesser value, according to the conditions of the Hôtel Le Walt establishment.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher, such as a romantic stay or a Parisian getaway at Hôtel Le Walt. Any additional charges or options, such as extra activities, are at your own expense. The establishment's conditions are specified at the time of booking.
Is my gift box personalized?
Your gift box is nominative and personalized with the name of the beneficiary indicated at the time of purchase. It is valid for an unforgettable experience at our establishment, Hôtel Le Walt.
Can my gift box be used all at once?
Your gift box for Hôtel Le Walt can be used in a single visit. You can book your dates directly with the establishment and fully enjoy your stay just steps away from the Eiffel Tower.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for stays at Hôtel Le Walt. You can book your dates directly with our establishment.
Is my gift box valid in only one establishment?
Your gift box is valid for a stay at Hôtel Le Walt, located just steps away from the Eiffel Tower in the prestigious 7th arrondissement of Paris. You can enjoy the elegant and artistic atmosphere of our establishment, where art invites itself into the everyday for a unique experience.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your room depends on availability at the time of your reservation. You may benefit from this option according to the conditions in force during your stay at Hôtel Le Walt.
Can someone else use my gift box?
The gift box is personal and reserved for its beneficiary. It can only be used by the person indicated at the time of purchase, in our establishment Hôtel Le Walt.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay according to the conditions of your gift box. The terms are specified at the time of booking, at our establishment Hôtel Le Walt.
Is an ID required upon arrival when using a gift box?
Upon your arrival at Hôtel Le Walt, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
Hôtel Le Walt does not allow pets in its rooms to preserve the comfort and tranquility of all its guests.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. The reservation conditions are specific to each gift box, and you will be able to enjoy your stay within walking distance of the Eiffel Tower at our establishment, Hôtel Le Walt.
Do I need to create a customer account to purchase a gift box?
No customer account is required to purchase a gift box. You can order as a guest and enjoy your stay at our Hôtel Le Walt establishment.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in multiple occasions, subject to availability and the reservation conditions of Hôtel Le Walt.
What are the check-in and check-out times?
The check-in and check-out times at Hôtel Le Walt are typically set from 2 PM for check-in and until 12 PM for check-out. These times may vary depending on the conditions of your gift box.
What services are included in a gift certificate?
The services included in your gift box depend on the chosen offer. You will enjoy a stay in a light-filled room just steps away from the Eiffel Tower, with artistic and romantic experiences according to the selected gift box. Discover the details of your getaway at Hôtel Le Walt.
What is the difference between a gift box and a free amount voucher?
With a gift box, you benefit from a predefined experience, such as an overnight stay or a Seine river cruise, while an open amount voucher allows you to freely choose a service up to the chosen amount. Enjoy these options at our establishment, Hôtel Le Walt.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to enjoy an unforgettable experience at our establishment, Hôtel Le Walt.
How do I use a gift box during booking?
To use your gift box, simply book directly with the Hôtel Le Walt establishment by mentioning your unique code. Specific conditions are detailed at the time of purchase and may vary depending on availability.
Can the gift box be transferred to a third party?
The Hôtel Le Walt gift box can be given to a third party. Simply indicate this during the order or modify the beneficiary directly on your account. The beneficiary can then book their stay dates within walking distance of the Eiffel Tower and the Champ de Mars, at our Hôtel Le Walt establishment.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of an Hôtel Le Walt gift box is possible according to the conditions specified at the time of purchase. You can book your dates at the establishment and enjoy your stay within walking distance of the Eiffel Tower.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions, at our establishment Hôtel Le Walt.
What is the validity period of a gift box?
The gift boxes from Hôtel Le Walt are valid for a period of one year from the date of purchase. This duration allows the lucky recipient to fully enjoy their stay at our establishment in Paris.
Are children allowed?
Hôtel Le Walt welcomes children at its establishment located just a stone's throw away from the Eiffel Tower, in the heart of the 7th arrondissement of Paris.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The unused balance of the gift box remains lost. In case of exceeding, an additional payment is required according to the conditions of the Hôtel Le Walt establishment.
Is the spa access private?
Access to the spa is not mentioned in the services offered by Hôtel Le Walt. To fully enjoy your stay, we invite you to check the available facilities during your booking.
What types of gift boxes do you offer?
We offer gift boxes for stays just steps away from the Eiffel Tower, romantic getaways with a Seine river cruise, or artistic weekends. The options include nights in a light-filled room, breakfasts, and privileged moments in an elegant and artistic setting at our establishment, Hôtel Le Walt.